Shipping policy

Every Manehood order is made to protect your hair from the very first night. Here's exactly what to expect after you place it.

Order processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll get a confirmation email when your order is placed, and a second email with tracking as soon as it ships.

Delivery times

Manehood products ship from our fulfillment partners overseas, so delivery takes a little longer than a local warehouse — it's how we keep pricing fair on genuine silk and satin. Estimated delivery after processing:

  • United States: typically 7–12 business days
  • Europe: typically 7–14 business days
  • Rest of world: typically 10–20 business days

These are estimates, not guarantees. Customs checks, carrier delays and peak periods can occasionally add a few days.

Shipping costs

Any shipping charge is shown at checkout before you pay. Where free shipping is offered, it is applied automatically.

Tracking your order

Once your order ships you'll receive a tracking link by email. Please allow 1–3 days for the first tracking scan to appear.

Customs, duties & taxes (international orders)

Orders shipped outside the destination country may be subject to import duties or taxes set by your local customs authority. These are the customer's responsibility and are not included in the product or shipping price.

Wrong address or failed delivery

Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect address or a missed delivery, we'll reach out to arrange reshipment (additional shipping may apply).

Lost or delayed orders

If your order hasn't arrived within the estimated window, email us at manehoodsupport@gmail.com and we'll track it down, reship or refund it. See our Refund Policy for full details.

Questions?

We're real people and we want your order to arrive smoothly. Email manehoodsupport@gmail.com any time and we'll reply within 1–2 business days.